Support for
Whānau
At Higher Ground Papa Taumata we welcome, involve and support every whānau
Support from whānau
Staying connected
We welcome whānau involvement from the beginning
You are encouraged to attend appointments to support your loved one as they begin their journey into our programme.
Support for whānau during the programme
Once your loved one is in the programme, we welcome whānau to participate in our Whānau & Friends Group. The group provides an opportunity to learn about addiction, impacts on whānau and our approach to recovery alongside others facing similar experiences.
About 4 weeks into the programme, whānau and friends can join the Multiple Family Group. This group is for whānau/friends alongside their tangata whai ora (residents). It offers a safe, supportive and facilitated space for exploring issues together.
Whānau visits
Weekend visits are on Sundays from 2:00pm to 3:30 pm.
This is a great opportunity to catch up in a relaxed way. Check
our FAQs
for more information. Visits at Te Whare Taonga work a little differently so we can support the whole whānau with connection to māmā and pēpi.
Support for whānau
Getting Support
Where to get help if your loved one is not ready to start a recovery journey
We understand how hard addiction can be for whānau. It's important that whānau consider their own wellbeing and support, particularly when someone they care about is not yet ready to seek support.
It might help whānau to consider:
- Learning and understanding the complexities of addiction.
- Who you can speak to or where you can be supported.
- How to communicate with your loved one in ways that are supportive but not enabling.
- What approaches you can take to help reduce the harm of your loved one’s addiction.
- What practical things support you as your whānau navigate the impact of someone's addiction.
Real Stories
"…the family are encouraged to participate in the group and offer feedback. In many ways, that was the biggest work to receive here."
— Gene
Watch Gene's story
Support for whānau
Getting Support
There are free services available for those who are affected by a loved one’s substance use
Looking to refer someone?
Taking ownership of seeking help is a significant part of making positive changes. It is important that tāngata whai ora (residents) make this step themselves. However, if you would like to refer someone to Higher Ground Papa Taumata, contact our Community Team to discuss the next steps.
Phone: (09) 834 0042
Email: admissions@higherground.org.nz