The first step is to come for an assessment. You can arrange an assessment, by phoning or emailing the admissions team.



What You Need To Know

These are around 90 minutes long. A number of things may be discussed, including alcohol and drug use, medical and psychiatric history, legal history, and previous alcohol and drug treatment.

You’re welcome to bring a relative or friend to support you at this assessment. We will discuss whether Higher Ground is a suitable option for you, and what you need to do before admission.


Contact Us:

The admissions team are on site: Monday to Friday 8am to 4pm.

If you get through to an answerphone, please leave your name and number and we will get back to you as soon as we can.

We encourage clients to arrange assessments themselves as self-responsibility is an important step in recovery.

Call(09) 834 0042

If Higher Ground is not suitable we will discuss what other options would be helpful.


Between assessment and admission, you will be invited back for follow-up appointments with your admissions worker and to spend time with our residents.

This gives you a chance to experience what being a resident at Higher Ground is like, and to begin to form connections with some residents.

Usually we arrange this every week until admission although if there is difficulty with transport or you are from outside Auckland this can be varied.


Between assessment and admission, you will be invited back for a weekly pre-admission group.

This lasts an hour and is followed by time with residents, a short meeting with your admissions worker, and lunch.

The purpose is to introduce you to how groups run in Higher Ground, provide support and allow you to build connections with other current and future residents.


Attendance at follow-up appointments:

It is important that you stay in regular contact with us prior to  admission. If you cannot make a follow-up appointment, please phone to arrange an alternative time. If you do not attend and we do not hear from you, then we assume that you no longer want to attend Higher Ground.


If you have used a lot of alcohol, benzodiazepines or opiates recently, then you may need medical detoxification. We can refer you to detox centres if appropriate.